1. Secure Payment Processing
To ensure a secure purchasing experience, we utilize Secure Sockets Layer (SSL) technology. SSL technology encrypts sensitive information such as passwords and credit card numbers during online transactions, keeping your personal information safe and secure on all our website forms. We use Authorize.Net as our payment gateway to process ecommerce transactions securely.
2. Accepted Payment Methods
We accept the following credit and debit cards:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- JCB
We also accept the following payment methods:
- Credit Key
- Solana via SolanaPay
- E-Check / Bank Transfers
3. Payment Policy Updates
We reserve the right to make changes to this payment policy at any time. Please review this policy frequently for any updates. We will update this page with any changes to our payment policy. If there are significant changes, you will be notified via email at CS@TheChefStore.com.
4. Contact Information
For any questions or concerns regarding billing and payments, please contact our customer support:
Address: 1420 Freeport Loop, Suite 10B, Brooklyn NY 11239
Phone: 1 347-573-9742
Email: CS@TheChefStore.com
5. Billing Disputes
If you believe there is an error in billing or have any issues with your payment, please contact our customer support team immediately. We will work with you to resolve any billing disputes as quickly as possible.
6. Refund and Return Policy
For information about refunds and returns, please refer to our refund and return policy here: https://thechefstore.com/pages/return-and-refund-policy
7. Taxes
Applicable sales tax will be added to your order based on your shipping address and state tax laws.
8. Currency
All prices listed on our website are in USD unless otherwise stated.
9. Fraud Protection
To protect against fraud, we may verify your order and payment information. If your payment cannot be verified, we reserve the right to cancel your order.
10. Third-Party Payment Processors
We use third-party payment processors, including Authorize.Net, to handle payment transactions. These processors adhere to industry standards and security measures to protect your information. However, we are not responsible for any breaches of security or unauthorized transactions that occur through these third-party services.
11. Payment Confirmation
Once your payment is successfully processed, you will receive a confirmation email with your order details. Please keep this email for your records.
12. Privacy and Data Protection
We are committed to protecting your privacy and personal information. For more details, please refer to our privacy policy found here: https://thechefstore.com/policies/privacy-policy