Customer Service
The Chef Store is your go-to online destination for commercial food service equipment. We are committed to making your shopping experience seamless and ensuring you have the resources needed to make informed purchasing decisions. We continuously invest in product information development so that you have the knowledge and tools to choose the right equipment for your business. Whether you need help understanding product specifications or recommendations for your specific use case, our experienced team is here to help. We receive ongoing product training from the manufacturers we represent to ensure you are always well-informed and up-to-date. We pride ourselves on our core expertise; providing answers to your questions, guiding you through the decision-making process, and ultimately helping you make the best equipment purchasing decisions for your business.
We're here to help. To us, that means no job is too big or too small. Whether you’re a national food chain or a small mom-and-pop shop, our commitment remains the same: ensuring every project is completed to your satisfaction. From the moment you place your order to the time it’s delivered; we are dedicated to ensuring a seamless and hassle-free process. We continually evaluate and refine our operations, incorporating innovative technology to enhance efficiency and streamline communication with both customers and vendors. Our goal is to minimize delays and ensure your order reaches you as quickly and smoothly as possible.
We carry a wide range of trusted restaurant equipment brands, and our catalog is always growing. If there's a particular item or brand that you don't see on our website, please reach out to us—we’d be happy to help you find what you’re looking for. Not to mention, we leverage manufacturer and buying group relationships to offer great prices and savings to our customers. Through these partnerships, freight programs, rebate programs, etc., we are able to purchase equipment at large discounts and pass along the savings to our customers.
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